You can follow the steps below to check if the hardware and the software are correct or not.

Please follow steps as showing below:
1. Please pull off the tablet's USB plug from the computer.
2. Remove the Tablet driver from the system.
3. Restart the computer and re-connect the Tablet's USB to the computer.
3.1 Check whether the tablet's LED is blinking or not? If the LED unlighted, that means your tablet is fault. (please seek the help from the shop which you obtained the product.)
3.2 Test your wireless stylus pen on tablet working area, if it can work as a mouse, which means the hardware is OK. If it doesn't work, please change the battery with a new one.
3.3 After changed a new battery for the pen, if it still not working, that means the hardware is fault.
4. You can free download the latest version of driver directly from our website (www.uc-logic.com)
5. Install the new version of driver; it will require you to restart your computer.
6. After restart your computer, on bottom right of the screen, you can find the tablet icon () within there.
6.1 If you can't find the tablet icon () on the bottom right of the screen, it means the driver fail in startup, It might cause by an incompatible issue.
6.2 Check from [My Computer] > [Properties] > [Hardware] > [Device Manager], if there is an exclamation mark occurs, it means the installed driver of tablet is incompatible with the windows system. If you have this problem, please contact us for more service. (service@uc-logic.com)
7. By clicking the tablet icon () on the bottom right of the screen, you can test the pressure sensitivity to see whether the pen pressure function works or not. (Please see the chapters 2, Pen tablet configuration for more details).

☆ If you do not have the pen pressure, it means the pen might be faulty. Please go to the original vendor for changing a new one before out of warranty.